Shipping policy

SHIPPING POLICY

At Sage Secret, we aim to process and deliver orders as quickly as possible.

ORDER PROCESSING

Orders are generally processed within [1–3 business days] after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

SHIPPING LOCATIONS

We currently ship orders to locations within India.

Shipping availability may depend on the delivery location and courier service coverage.

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before the order is completed.

[If you offer free shipping, replace the above with:
"Free shipping is available on orders above ₹[AMOUNT]. Shipping charges may apply to orders below this amount."]

DELIVERY TIME

Orders are generally delivered within approximately [3–7 business days] after dispatch.

Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, and other circumstances beyond our control.

ORDER TRACKING

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

DELIVERY DELAYS

Although we work with our shipping partners to deliver orders within the estimated timeframe, Sage Secret cannot guarantee delivery on a specific date.

Delays may occur because of courier issues, weather conditions, holidays, incorrect address information, or circumstances beyond our control.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information.

Sage Secret is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

DAMAGED PACKAGES

If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return and Refund Policy.

CONTACT

For shipping-related questions, please contact us using the contact information provided on our website.