Refund & Return Policy

Key Highlights

3-Day Satisfaction Guarantee<

If you're not satisfied with your purchase, you can request a refund or replacement within 3 days of delivery.

Eligible for Refund or Replacement

Product damaged during delivery

Leaking or broken packaging

Wrong product received

Quality-related concerns

Dissatisfaction with the product

How to Request

Contact us within 3 days of delivery with:

Please write to us via email within 3 days of receiving the product.

Order Number

Reason for the request

Photos (if applicable)

Please send your return/replacement request to us on email only.

It is mandatory to write a mail with a proper reason for the refund; otherwise, the refund will not be eligible.

Refund Process

Refunds are issued to the original payment method.

Refund will be processed in 5 to 7 working days.

Bank processing times may vary.

Replacement Policy

Verified damaged, defective, or incorrect products will be replaced at no additional cost.

Replacement orders are dispatched after verification.

Order Cancellation

Orders can be cancelled before dispatch without any charges.

Once shipped, cancellations are not possible.

Non-Eligible Cases

Refund or replacement requests may not be approved if:

The request is made after 3 days of delivery.

The product has been intentionally damaged or misused.

Fraudulent or abusive claims are identified.

A mail without a proper reason for the refund has been sent.

Contact Us

Sage's Secret

PMAY Society, Sinhgad Road, Near Nanded City, Pune – 411041, Maharashtra, India

info@sagessecret.in

+91 9145066878 / +91 9518573302